Consumers Energy Will Suspend Shutoffs for Eligible Customers Through Apr. 5th

Consumers Energy will be suspending shutoffs for non-pay for low-income and senior customers now through April 5th.

These time frames could be adjusted depending on the spread and severity of the virus.

Senior citizens and qualified low-income customers already enrolled in the Consumers Winter Protection Program have already had their end dates extended through May 3rd, without any additional actions required on their part.

This ensures that their most vulnerable customers have the services they need during this state of emergency. All shut-off notices will be withheld to prevent any additional stress for these customers.

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