ProMedica Leadership Talks Patient Experience at Hickman Hospital’s 1-Year Anniversary

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Lenawee County, MI – WLEN News continues our series on the one-year anniversary of the opening of ProMedica Hickman Hospital…focusing today on patient experience.

During WLEN’s remote broadcast, we talked with Lisa Leader, BA, RN, Manager, Patient Experience, Patient Safety, Risk for ProMedica Hickman Hospital, about what some of her position’s responsibilities are…

Lisa answered a question from our own John Koehn about a patient’s first experience at the hospital…

 

Lisa Leader (left), BA, RN, Manager, Patient Experience, Patient Safety, Risk for ProMedica Hickman Hospital. John Koehn (right) with WLEN Radio.

WLEN News will continue our series on the one-year anniversary of the opening of ProMedica Hickman Hospital in future stories.

Tune into our local and state newscasts, anytime day or night, for this story and more.

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